Terms & Policies

Privacy policy & Cookie

This privacy policy applies between you, the User of this Website and Cinco Recycling Limited, the owner and provider of this Website. Cinco Recycling Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: cincorecycling.com/privacypolicy

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:


collectively all information that you submit to Cinco Recycling Limited via the, the platform and website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;


a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;


the General Data Protection Regulation (EU) 2016/679;

Cinco Recycling Limited, we or us

Cinco Recycling Limited, a company incorporated in England and Wales with registered number 13964443

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the Website and is not either (i) employed by Cinco Recycling Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Cinco Recycling Limited and accessing the Website in connection with the provision of such services; and


the website that you are currently using, liita.co, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. In this privacy policy, unless the context requires a different interpretation:
  1. the singular includes the plural and vice versa;
  2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
  4. “including” is understood to mean “including without limitation”;
  5. reference to any statutory provision includes any modification or amendment of it;
  6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Cinco Recycling Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Cinco Recycling Limited is the “data controller”. This means that Cinco Recycling Limited determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
  1. name;
  2. contact Information such as email addresses and telephone numbers;
  3. financial information such as credit / debit card numbers;

in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways:
  1. data is given to us by you  ; and
  2. data is collected automatically.

Data that is given to us by you

  1. Cinco Recycling Limited will collect your Data in a number of ways, for example:
  1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
  2. when you register with us and set up an account to receive our products/services;
  3. when you make payments to us, through this Website or otherwise;
  4. when you use our services;

in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
  1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
  1. internal record keeping;
  2. improvement of our products / services;
  3. transmission by email of marketing materials that may be of interest to you;
  4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
  2. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
  1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  3. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
  1. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
  1. third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf including the provision of contracted services;

in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
  1. access to your account is controlled by a password and a user name that is unique to you.
  2. we store your Data on secure servers.
  3. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
  1. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: admin@cincorecycling.co.uk
  2. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
  1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  3. Right to erase – the right to request that we delete or remove your Data from our systems.
  4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  5. Right to data portability – the right to request that we move, copy or transfer your Data.
  6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
  1. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: admin@cincorecycling.co.uk
  2. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
  3. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Cinco Recycling Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Cinco Recycling Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.


  1. This Website may place and access certain Cookies on your computer. Cinco Recycling Limited uses Cookies to improve your experience of using the Website and to improve our range of services. Cinco Recycling Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Cinco Recycling Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  4. This Website may place the following Cookies:

Type of Cookie


Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  3. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.


  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Cinco Recycling Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Cinco Recycling Limited by email at admin@cincorecycling.co.uk

Website Privacy Notice

  1. Introduction

As a customer (or a potential customer) of Cinco Recycling limited (“Cinco”, “we”, “us” and “our”) or a visitor to our website or user of our app (together the “Platform”) or a supplier or other third party, you understand that we will process your personal data on the basis described in this notice.

  1. The type of personal data we collect 

We currently collect and process the following types of personal data.

  • Personal identifiers, contacts, and characteristics (for example, name and contact details).
  • Information concerning your use of our Platform and/or services.
  1. How we get your personal data and why we have it

Most of the personal data we process is provided to us directly by you. 

Please let us know if any of your personal data you have provided needs to be corrected or updated.

  1. Why we process your personal data

Principal uses of your personal data

We will use your personal data to provide you with our services.

Other uses of your personal data

We will also use your personal data for the following purposes.

  • To communicate with you about our services, including services you have requested from us and other information which we feel may interest you or be relevant to you.  
  • To notify you about changes to our services. 
  • To administer all aspects of our relationship with you, including to keep business and accounting records, to carry out office administration, to administer and process payments, to verify your identity or contact details where required, and as otherwise required or permitted by law or in connection with running our business.
  • To comply with applicable laws and regulations and requests from statutory agencies / authorities including for such purposes as health and safety or the detection and prevention of crime.
  • To analyse and understand how people use our Platform and services

Sharing your personal data with others 

We do not sell or share your information to third parties for commercial purposes.

We may share your personal data, on a limited basis and only to the extent necessary, with some or all of the following.

  • IT service providers, website and IT/database server providers and other organisations that store and process information on our behalf.
  • Payment services providers in connection with processing your payments, refunding any payments and dealing with complaints and queries relating to such payments and refunds.
  • Our insurers and/or professional advisers (such as lawyers and accountants) insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.
  • Law enforcement officials, regulators and authorities (such as the Health and Safety Executive or the Environment Agency) or others for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.
  • We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  1. Lawful bases for processing your personal data

Under the retained EU law version of the General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your personal data are:

  • Contractual necessity: It is necessary for the performance of our contract with you (applicable to customers or potential customers and others with whom we enter into contracts – such as suppliers, consultants etc.).
  • Legal obligations: It is necessary so that we can comply with our legal obligations.
  • Vital interests: It is necessary to protect your vital interests or those of another person.
  • Legitimate interests: It is necessary in connection with our legitimate interests and those interests are not overridden by your interests or your fundamental rights and freedoms. 
  • Consent: When we seek your consent, we will try to ensure the process by which we obtain it means your consent is freely given, specific, informed and unambiguous. You are able to withdraw your consent at any time. You can do this by emailing admin@cincorecycling.co.uk
  1. How we store your personal data 

Your personal data is securely stored on our servers which are located in [state location]. 

We keep customer records for the duration of our relationship and for up to 7 years following the last date on which we provided services to a customer. If you would like your personal data to be deleted ore destroyed sooner than that, please let us know in writing by emailing admin@cincorecycling.co.uk

You understand that once we destroy your records, we cannot restore them.

  1. Your data protection rights

Under data protection law, you have rights including:

  • Access – you can ask for copies of your personal data. 
  • Rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data. 
  • Erasure – you can ask us to erase your personal data in certain circumstances. 
  • Restriction of processing – you can ask us to restrict the processing of your personal data in certain circumstances. 
  • Object to processing – you can object to the processing of your personal data in certain circumstances.  This applies, in particular, where the lawful basis on which we process your personal data is our legitimate interests.
  • Data portability – you can ask that we transfer your personal data to another organisation, or to you, in certain circumstances.
  • Make a complaint – you can complain to a supervisory authority (in the UK, this is the ICO – see below) about our processing of your personal data.
  • Withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent at any time. You can do this by emailing us on admin@cincorecycling.co.uk

You are not required to pay any charge to us for exercising your rights. If you make a request, we will endeavour to respond promptly and within any legally prescribed timeframes.

These rights are subject to certain limitations and exceptions. You can learn more about these rights by visiting 

Please contact us using the data controller details set out below if you wish to exercise any of your data protection rights.

  1. Cookies

LITTA has a separate notice that describes how we use cookies.  This can be accessed please review on the policies page.

  1. Data Controller

Our phone number is: 0208 004 1500

You can contact us by email at: admin@cincorecycling.co.uk 

  1. How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@cincorecycling.co.uk

You can also complain to the ICO if you are unhappy with how we have used your personal data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk